Ola, Passengers to get ride credit for signing up
Ola launched
its services in London on 10th february 2020.Ola is highlighting safety
features it developed for Indian roads.Ola aims to offer a different experience
on the platform with features such as 24/7 helplines for drivers and customers
and an emergency button while providing the best quality of service through its
large network of drivers across the city of London.
The COO of
Ola said that the customer mainly looks or expects three things ,they are
comfort and safety,clean cars and a good quality driver and also Ola hopes to
fulfill all these three .
To detect irregular vehicle activity,Ola is
introducing an AI enabled feature named "Guardian". To
ensure customers and drivers are correctly matched ,'Start Code' feature
has been enabled.The feature sends riders a unique
four digit passcode after booking a ride.The code must then be entered
correctly by the driver,before commencing the trip,so as to ensure right
customer is matched to the right car and driver.
Ola is also enabling ride
credit for signing up in the first week.Also,to ensure safety and quality of
service ,Ola has partnered with Drive Tech(Uk based safety management and
driver training company )to create an additional training platform for
drivers.To ensure drivers communicate clearly and politely with passengers ,Ola
has a tie up with Pearson.
Ola claims it has over 25,000
drivers registered on the platform.The company says that over 85000 driver-partners have registered on the Ola platform across 33 cities.
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